“Crystal is an amazing listener. While she toured the initial group of houses with us, she picked up on what we liked and didn't like and was able to offer insight into what would work best for us regarding property age, proximity, trees, neighbors, neighborhood feel, community fees, etc. She visited several homes virtually for us and although I was nervous about how a virtual tour would go, Crystal was a huge asset in finding our dream home. We put a contract on a house we'd never stepped foot in because we trusted Crystal. I held my breath when we visited because I was so nervous to have put so much faith in someone else's eyes. The house was even better than we had hoped. Because of Crystal's perseverance and expertise, we now own the perfect house. We feel fortunate that Crystal was recommended to us and appreciated her timeline help, and tracking of the process. Any hiccups were smoothed over and we felt well taken care of throughout the process. I would recommend Crystal to anyone.”
Kelly O.
“I meet Crystal over the phone after cold calling the agency based on a little internet searching. I am based in California and Crystal heard my goal of purchasing within a budget and with an investment return. She exceeded all of my goals and every expectation of an agent. She has gone above and beyond so much so that I dare not share the amount of help she has provided even after our purchase lest someone expect it of her. She has proven her integrity and judgment at every turn.”
Lisa B.
“Crystal was extremely knowledgeable about the Outer Banks real estate market. She communicated often and well about the property we purchased and was just a wealth of useful information that proved helpful in our purchase.”
Neil A.
“Buying a home in a low inventory, COVID world, from out of town is quite the challenge!! Crystal was absolutely fantastic for me and my wife. Purchasing a home from 4+ hours away, having to do everything virtually, on the spot with little prep time, etc.; Crystal really made it a seamless process. Her local knowledge and creativity allowed us to stand out against competing offers. Highly recommend!”
Brittany & Eric
“Crystal was very professional and great to work with! She was very knowledgeable and helped us maneuver through a really hot market to arrive at the house that was perfect for us !”
Wagner
“Crystal was amazing…super responsive throughout - shot straight with us and always kept us in the loop. Everything played out exactly as she said, so her intuition was spot on and her relationships with other realtors and other real estate professionals made a big difference (both to getting our offer accepted and closing). AND she’s continued to help us post-close getting items hammered out. I couldn’t have asked for more in a realtor - thanks to her.”
Schad
“I feel beyond lucky to have been able to meet Crystal Swain. I bought a house in the Outer Banks in North Carolina, but I live in Northern Virginia. You would think that would complicate the home buying process, but it didn’t…thanks to Crystal. From the very beginning of my search, she was always so patient with my never ending questions. He had to educate me on the market in North Carolina and she was always kind and knowledgeable about everything I asked. Without out much notice at all, I decided to drive down to go scout out properties in person and Crystal dropped everything to tour houses with me for a few days. She is a very busy realtor, but I felt like I was her only client whenever I was with her in person or on the phone with her. It was so refreshing. Crystal really listened to me and quickly understood which type of home I was looking for. I never felt pressured to consider houses that were out of my price range. We found the house I wanted and started the offer process, which is tricky and obviously really competitive right now. I completely trusted her with which price to go in at and then again with the whole negotiation process. I was thoroughly impressed with her instincts and skills during this process. She is smart and has really good instincts on how to handle the process and what to ask for. I know that Crystal had my best interest in mind at every step of the process. She had a good vision of how to improve things in each house if it needed any updates or how to make the most of each space. Leading up to closing on our house and even for a long time after we closed, Crystal stayed with me every step of the way to address anything that came up in the inspection and she went the extra step and helped coordinate vendors to come get real quotes on things so I had an accurate idea of costs and any work needing to be done. Being out of state, I had no idea who to call or what to expect. She handled it all and helped me understand everything. I was overall blown away with the level of care, detail, knowledge, and effort Crystal gave to me. She always made me feel as if I was her only client. I would recommend anyone and everyone to work with her if you’re in the need of a realtor in North Carolina.”
Rachel J.
“Crystal was absolutely fantastic. Her cool confidence made the process of buying a home effortless. We provided our wish list and Crystal delivered. We would highly recommend Crystal and the team at Twiddy & Co.”
Peter B.
“If you are looking for a real estate professional in the OBX area, you will not find one better than Crystal. Her thorough communication throughout our purchase process was second to none. Everything was communicated timely and accurately. Our transaction flowed at a great pace and we couldn't be happier with how smooth our purchase went.”
Chris W.
“I meet Crystal over the phone after cold calling the agency based on a little internet searching. I am based in California and Crystal heard my goal of purchasing within a budget and with an investment return. She exceeded all of my goals and every expectation of an agent. She has gone above and beyond so much so that I dare not share the amount of help she has provided even after our purchase lest someone expect it of her. She has proven her integrity and judgment at every turn.”
L. Strode
“Crystal possesses a calm confidence that made buying a home in the Outer Banks a stress free journey. Being from out of state we assumed we would be in for long protracted process, but Crystal was always there, always one step ahead. There were no surprises and Crystal managed all parties involved flawlessly. A huge thanks for making our dream a reality!”
P. Price
“I can't believe how lucky we were to have run into Crystal. We were looking at a house in Duck when Crystal came up and introduced herself to me. Even though she was getting ready to show the house to another client, she took the time to walk me around the house and talk to me about a few of the issues and some of the logistics. I left thinking I would never see her again, but when a few houses turned up on the market that we were interested in, I reached out to Crystal and she promptly returned my calls/texts. She was so responsive, I would've thought that I was her only client! She took the time to walk through the houses virtually with us and show us items that she thought may be an issue. She discussed the purchase process thoroughly (we had no idea about the N.C. laws, as we are from out of state). She never pressured us, ever! She would always provide us good, sound, solid advice when we asked for it. Her knowledge regarding the properties in the Outer Banks is phenomenal! With Crystal's help, we managed to buy our retirement home at the price we were comfortable with. She is an excellent negotiator and fights for her clients. She works so hard behind the scenes to make it such a smooth transaction. This was by far the easiest, smoothest real estate transaction I have ever had! I would definitely recommend Crystal to anyone looking to buy or sell property in the Outer Banks! Thank you Crystal! You're the best!”
S. Gorman
“We had such an amazing experience during our recent purchase of a beach home in Corolla – all thanks to our Realtor, Crystal Swain! From arranging and showing us 8 houses in one day to her extensive local knowledge and advice about the area, it was clear from the moment we met her we were in excellent hands. She earned our trust and respect by guiding us through the offer and negotiations process. She made the whole experience very easy. After our purchase, Crystal has continued to provide help and advice. Crystal has our unconditional endorsement!!! She is a genuine person, an amazing realtor, and valued friend. We would not hesitate to call on her expertise again! Crystal is the best Realtor we have ever worked with!!!”
Stan H.
